Frequently Asked Questions

How do I check the status of my order?

Once your order has been processed you will receive shipping confirmation via email. If you don't receive this email, please email us at hello@nurturebox.co.uk

When will my order be shipped?

We aim to process and ship all orders within 24 hours. All orders received before 2pm will be processed and delivered the following day.

Can I amend or cancel my order?

If you need to make any amendments or modifications to your order, please get in touch via email on hello@nurturebox.co.uk

Which payment methods do you accept?

We accept all major payment providers including Visa, MasterCard, PayPal, Apple Pay and Android Pay.

Should you encounter any issues during payment please get in touch via email at hello@nurturebox.co.uk